Packages

As a starting point, Noble CRM Solutions offers three levels of package based both upon the quantity and also the level of detail amount of data each client already holds on its customers.

Because every business will need to communicate with its customers in the most suitable and effective way, we don’t take a “one size fits all” approach to our services.

There are, however, several core features to each package, these include;

• Initial consultation - an opportunity for us to discuss your business and allow Noble CRM to gain a deeper understanding of your long term objectives.
• Design and clean your database - If you don’t already hold an electronic database, we will create a basic database template and input existing client data in usable form. If you already have a database, we will Noble CRM will assess its usability and recommend any necessary corrections.
• Develop your data gathering strategies - advice on the best ways to build a useful database.
• Advise you on marketing and promotional strategies - effective marketing strategies that will allow you to use your client database to its full potential.
• Introduce systems to measure effectiveness of campaigns - simple to follow guidelines on how to test and measure the results from each marketing campaign.
• Provide an objective overview of your customer service - improve your customer care procedures and improve retention levels.

The Blossom

For businesses who are just staring to grow their CRM campaigns and includes;

Quick-Start programme
In the first month, each client will receive;

• 4 hours On-site training on database creation
  and administration.
• 2 hours Consultation (Can include optional Business Financial Health Check)
• Planning, creation and implementation of initial CRM Campaign

Monthly services

• Planning, creation and implementation of quarterly
  CRM Campaigns
• 2 hours CRM Consultation per quarter
• Ongoing monthly CRM support and advice

The Orchard

Designed for those businesses who already have some information on their customers and who are ready to begin to this knowledge,

Quick-Start programme.
In the first month, each client will receive;

• 6 hours On-site database creation and administration.
• 2 hours Consultation
• Planning, creation and implementation of initial CRM Campaign

Monthly services

• Planning, creation and implementation of 2 CRM Campaigns per quarter
• 4 hours CRM Consultation per quarter
• Ongoing monthly CRM support and advice

The Vineyard

For businesses who not only have details of their customers but can also identify which products they buy or services they use allowing us to quickly develop targetted campaigns..

Quick-Start programme
In the first month, each client will receive;

• Grow Your Own Business Software
• 8 hours database creation and administration.
• 2 hours Consultation
• Preparation and delivery of first marketing campaign

Monthly services

• Preparation of monthly marketing campaigns
• 2 hours Consultation per month
  

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